My Premium Credit
My Premium Credit is a comprehensive financial service designed to enhance the affordability and convenience of insurance premium payments. This service is tailored for individuals and businesses seeking flexible and manageable options for paying their insurance premiums.
The key features of this is: Credit Flexibility provides users with the flexibility to spread their insurance premium payments over a period of time, offering relief to those who may find lump-sum payments challenging. Easy Application Process is streamlined and user-friendly, ensuring that individuals and businesses can quickly and easily apply for premium credit. Interest Options allows users to select from different interest rate options, tailoring the service to their financial preferences. Automated Payments service offers automated payment features, reducing the risk of missed payments and providing convenience for users. Security and Confidentiality in My Premium Credit priorities the security of users' financial information. Robust encryption and privacy measures safeguard sensitive data. Customer Support in My Premium Credit was Very important to us. A dedicated customer support team is available to assist users with any inquiries or concerns, with educational resources and guidance on optimising credit plans are provided, empowering users to make informed decisions about their premium payments.
Client
Premium Credit LTD
Role
Junior UX/ UI Designer
Team
Solo Designer, 8 Developers and 3PM
Timeframe
Jan 2017 - Jun 2017
The Problem
My Premium Credit offers a range of benefits to individuals and businesses, enhancing the overall experience of managing insurance premiums:
Financial Flexibility:
Convenience:
Cost-Effective Solutions:
Transparency and Control:
Security and Privacy:
Educational Resources:
Stress-Free Experience:
Accessibility:
The Process
Every project starts with understanding the problem before designing a solution. I use the Double Diamond design process as a guide because it keeps the work focused on real user needs while ensuring the final product meets business goals.

Discover (Understanding the Problem)
Before opening Figma, I take time to learn about the business, the users, and the challenges they're facing.
This might include:
The goal is to build a clear picture of what needs to be solved—not just what needs to be designed.
Define (Creating a Clear Direction)
Once the research is complete, I organise the findings into a clear plan.
During this stage, I:
This creates a strong foundation before moving into design, helping avoid unnecessary revisions later.
Develop (Exploring Solutions)
With a clear direction in place, I begin designing and testing ideas.
This typically includes:
Rather than settling on the first idea, I explore different approaches to find the solution that works best for both users and the business.
Deliver (Building the Final Product)
The final stage is about turning the chosen solution into something ready to launch. This includes:
The result is a polished, user-focused product that is designed to solve real problems, not just look good.
Why This Process Matters
Following a structured design process helps reduce guesswork, keeps projects aligned with business goals, and ensures every design decision has a purpose.
It also creates better communication throughout the project, giving clients visibility into each stage and confidence that we're solving the right problem before investing time in the final design.

Say Hello
I’m open for freelance and permanent role opportunities. Or simply say hello, if you like the site!
LinkedIn
me@alexwaters.co.ukSite designed and built by Alex Waters
©2026
My Premium Credit
My Premium Credit is a comprehensive financial service designed to enhance the affordability and convenience of insurance premium payments. This service is tailored for individuals and businesses seeking flexible and manageable options for paying their insurance premiums.
The key features of this is: Credit Flexibility provides users with the flexibility to spread their insurance premium payments over a period of time, offering relief to those who may find lump-sum payments challenging. Easy Application Process is streamlined and user-friendly, ensuring that individuals and businesses can quickly and easily apply for premium credit. Interest Options allows users to select from different interest rate options, tailoring the service to their financial preferences. Automated Payments service offers automated payment features, reducing the risk of missed payments and providing convenience for users. Security and Confidentiality in My Premium Credit priorities the security of users' financial information. Robust encryption and privacy measures safeguard sensitive data. Customer Support in My Premium Credit was Very important to us. A dedicated customer support team is available to assist users with any inquiries or concerns, with educational resources and guidance on optimising credit plans are provided, empowering users to make informed decisions about their premium payments.
Client
Premium Credit LTD
Role
Junior UX/ UI Designer
Team
Solo Designer, 8 Developers and 3PM
Timeframe
Jan 2017 - Jun 2017
Benefits
My Premium Credit offers a range of benefits to individuals and businesses, enhancing the overall experience of managing insurance premiums:
Financial Flexibility:
Convenience:
Cost-Effective Solutions:
Transparency and Control:
Security and Privacy:
Educational Resources:
Stress-Free Experience:
Accessibility:
The Process
Every project starts with understanding the problem before designing a solution. I use the Double Diamond design process as a guide because it keeps the work focused on real user needs while ensuring the final product meets business goals.

Discover (Understanding the Problem)
Before opening Figma, I take time to learn about the business, the users, and the challenges they're facing.
This might include:
The goal is to build a clear picture of what needs to be solved—not just what needs to be designed.
Define (Creating a Clear Direction)
Once the research is complete, I organise the findings into a clear plan.
During this stage, I:
This creates a strong foundation before moving into design, helping avoid unnecessary revisions later.
Develop (Exploring Solutions)
With a clear direction in place, I begin designing and testing ideas.
This typically includes:
Rather than settling on the first idea, I explore different approaches to find the solution that works best for both users and the business.
Deliver (Building the Final Product)
The final stage is about turning the chosen solution into something ready to launch. This includes:
The result is a polished, user-focused product that is designed to solve real problems, not just look good.
Why This Process Matters
Following a structured design process helps reduce guesswork, keeps projects aligned with business goals, and ensures every design decision has a purpose.
It also creates better communication throughout the project, giving clients visibility into each stage and confidence that we're solving the right problem before investing time in the final design.

Site designed and built by Alex Waters
©2026
Say Hello
I’m open for freelance and permanent role opportunities. Or simply say hello, if you like the site!
LinkedIn
me@alexwaters.co.uk